Identify & reroute untraceable postal bags
We help airlines and GHA quickly identify and reroute misrouted or unlabeled postal bags.
One misrouted mail bag. Multiple operational consequences.
As an airline or ground handling agent, you sometimes receive mailbags that you were never supposed to. The label is damaged or missing. The origin or destination is not identifiable.
The bag may have been misrouted, left behind after a connection, sent to the wrong destination, or simply separated from the information that normally allows it to move through the postal network.
The consequences :
No process to identify the bag(s) : time spent on manual investigations
Valuable warehouse space tied up.
Delays, claims and dissatisfied customers
Compensation and destruction costs
Misrouted or unlabeled mail bags: How can they be put back on the right track?
Under normal circumstances, responsibilities are clear and the bag follows an established routing. Exceptions are different.
The difficulty is identifying the origin and/or the destination of the bag, but especially the person or organisation that can resolve the situation.
LEG-2 can trace their origin and destination, then provide you with the most appropriate rerouting solution, including the option to handle their reshipment.
A fast solution for unidentified or misrouted postal bags
Identify. Reroute. Deliver.
1. We help identifying the bag
No lengthy investigation, no complicated process: Just send a picture of the postal bag with the available information (with label or seal) to determine its origin and destination.
2. You get our routing recommendation
Our experts provide the most appropriate routing solution, based on the postal network, contacts and operational context.
3. Option: We arrange rerouting if needed
On request and separate quotation, LEG 2 can also organize the physical transport of the mail bags either back to its origin or to its correct destination.
Send us the picture of your postal bag to identify
Steps 1 and 2 are free of charge until December 31st 2026 !
(instead of 30€ HT per case – step 3 remains on quotation)
Any other need ?
Check out our other areas of expertise:
SaaS Solution for CARDIT / RESDIT exchanges
Enhancing visibility and performance
Supairdata is a SaaS platform dedicated to exchanging CARDIT / RESDIT EDI messages for international postal flow tracking.
International postal transport solutions
Transport planning & sourcing of postal freight
For airlines: we source postal freight for your available cargo capacity.
Consulting & engineering
Tailor-made support
Strategic and operational consulting for all your international postal transport projects.